Privacy Policy

What Information Do We Collect?

We collect personal information that can directly or indirectly identify you. This includes any anonymous information that is linked to identifiable data. Personal information does not include data that has been anonymized or aggregated to the point where it can no longer be used to identify you, either on its own or in combination with other data.

We only collect and use personal information that is necessary to comply with legal obligations, assist in the operation of our business, and provide the services you request.

We collect information when you register on our site, place an order, subscribe to our newsletter, or participate in a survey.

Information You Provide to Us

When ordering or registering on our site, you may be asked to enter the following details:

  • Name
  • Email address
  • Mailing address
  • Phone number

However, you can also browse our site anonymously.

How Do We Use Your Information?

The information we collect from you is used for the purposes stated at the time of collection and as permitted by law. Specifically, we may use the information in the following ways:

  • Personalize your experience: Your information helps us to better address your individual needs.
  • Improve our website and shopping experience: We use your feedback and data to enhance our offerings.
  • Enhance customer service: Your information allows us to respond more efficiently to your customer service needs.
  • Process transactions: We handle payments and deliver the products/services you request.
  • Send periodic emails: We may use your email address to update you on your order status and send occasional company news, product information, etc.

Legal Basis for Processing Personal Information

If you’re located in the European Economic Area (EEA), we process your personal information based on the following:

  • Consent: Where we have your consent, we process your data under GDPR Article 6(1)(a).
  • Contractual Necessity: If processing is necessary for fulfilling a contract or pre-contractual steps, we rely on GDPR Article 6(1)(b).
  • Legal Obligation: If we must comply with a legal obligation, we process data under GDPR Article 6(1)(c).
  • Legitimate Interests: For purposes of our legitimate interests, we process personal information under GDPR Article 6(1)(f).

You can withdraw your consent at any time, which will not affect any previous data processing carried out on the basis of your consent.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to further processing
  • Receive your data in a structured format and transfer it to a third party, where feasible
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at doantu9990@gmail.com. We will respond within a reasonable timeframe.

How Do We Protect Your Information?

We implement various security measures, including the use of a secure server. Sensitive information, such as credit card details, is transmitted using SSL technology and encrypted into our Payment gateway provider’s database. This data is only accessible to authorized personnel who are required to keep it confidential.

We also regularly scan our website and servers for security vulnerabilities, and they are externally verified by McAfee Secure from Symantec.

Do We Use Cookies?

Yes. Cookies are small files stored on your device to enhance your browsing experience. We use cookies to:

  • Remember your shopping cart items
  • Save your preferences for future visits
  • Analyze site traffic and improve the website

Third-party service providers, such as Google Analytics, may also set cookies to help us understand how users engage with our website.

You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our site.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or transfer your personal information to outside parties, except trusted third parties who assist us in running our business or fulfilling orders, as long as they agree to keep this information confidential. We may also disclose information when required to comply with the law or protect our rights and safety.

How Long Do We Retain Your Information?

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Third-Party Links

Our website may contain links to third-party products or services, which have their own privacy policies. We are not responsible for the content or practices of these linked sites, but we seek to ensure the integrity of our own site.

Terms and Conditions

Please also review our Terms and Conditions, which establish the use, disclaimers, and limitations of liability related to the use of our website.

Changes to Our Privacy Policy

We reserve the right to update our privacy policy. Any changes will be posted on this page, and the modification date will be updated accordingly.

Contact Us

For questions or complaints about this policy or your personal data processing, please contact us at:

LUCKY GLOBAL LLC
Phone: +84347433345
Email: doantu9990@gmail.com
Address: 1001 S. MAIN ST. STE 600, KALISPELL, MONTANA 59901
Website: https://luckyglobal.store